Free Returns

Here at White Stores, we are confident we are supplying nothing but top quality products. However we cannot always gaurantee the safe delivery of a product after dispatch from our warehouse. However we have a policy in place to best deal with any such damages that may arise, to best benefit you, the customer

We regard your business very highly, and promise to resolve any possible damage related issues in the best possible manner. See below an extract from our terms and conditions, quoting exactly how we aim to deal with any encountered problems involving receiving damaged goods

Faulty Goods Terms and Conditions Extract

Damaged goods must be reported to us as soon as is deemed reasonable, usually within 24 hours of delivery. It is the responsibility of the receipient to check for any damage sustained to the goods during transit. You must report the fault to us with a full description of the alleged fault/damage. If the fault is deemed a manufacturers fault or to have occurred during the manufacturing process, then we will replace the faulty item or part FOC.

If the damage has occurred during the transit we will replace the item or part FOC. If items are lost in transit we will replace this FOC. In all instances we will request photographic evidence to be supplied of the damaged of faulty good.

When acceptance of an order takes place, the consumer loses the right to reject the goods, within14 days, unless the item has been altered or use of the item continues after a complaint is registered with us.

All our stock is of a high quality and with correct use shall not experience any problems other than eventually suffering from general wear and tear. A consumer has no rights in respect of defects that are bought to his/her attention before the sale. A consumer cannot claim for damage he/she causes either by neglect or misuse..

Our Terms and Conditions